Harris Global are on the lookout for an Application Support Specialist to join our FS client on an initial 9 month contract. You will possess strong Windows and SQL expertise and ideally have worked with D365. Candidates who have a strong FS background will be highly desirable.

Skills:

• Have previous experience in an IT Application Support role.


• Experience of applying logical and systematic trouble-shooting techniques of application support issues.


• CRM (deep dive) application support


• Strong Windows and SQL skills


• Financial business understanding ideally from working in the financial sector.


• End to end application functionality knowledge; be able to demonstrate clear understanding of patterns of business activity, user journeys and application capabilities.


• Experienced with Microsoft server platform.


• Willingness to commit for a period of intense incident-resolution.


• Available for on-call technical escalation overnight and weekends.


• Willingness to liaise with software vendors to investigate issues/manage upgrades and changes.


• Willingness to speak to key business and management stakeholders to resolve issues.


• Good communication, organisational and interpersonal skills.