Senior Service Manager

Senior Service Manager

Posted 7 days ago by Job Board - Jobserve on JobServe

Negotiable
Inside
Remote
Leeds, UK
p>Job Title: Senior Service Manager

Location: UK remote with occasional travel to Leeds

Length: 12-month FTC

Salary: Competitive

About the role:

Fruition IT a recruiting for a Senior Service Manager to work for a enterprise-scale, tech first organisation, working on a global scale.

This is a fantastic role for a Senior Service Manager to hold a crucial role in the development of the Service Strategy across the entire Technology function of the business. You will be responsible for developing new ways of working, across shaping service strategy, design, deliver and continual service improvements.

What you will be doing:

  • Liaising with senior stakeholders across the business, alongside 3rd party vendor management
  • Lead on cross-divisional projects
  • Play a lead role in the risk management process

Required Skills and Experience:

  • Proven Service Management experience working on cross-divisional projects
  • Experience of using Service Management tools such as Jira and Confluence
  • ITIL Service Management in an agile environment, including incident management, problem management and supplier management
  • Experience working on projects on a global scale
  • Excellent stakeholder management experience

If this role would be of interest, then please apply to this advert and I will be in contact to give you more details.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.